Pricing

No hidden fees, no long contracts. Pick the option that fits — or get in touch for a custom quote.

Ad-hoc support

£50 / hour

Time is billed in 30 minute increments with a minimum charge of £25. Ideal for one-off fixes, troubleshooting, and small jobs. Remote or on-site (travel charged separately).

Half-day session

£180 / session

Up to 4 hours of focused work — perfect for setups, migrations, or a thorough health check.

Full-day session

£340 / day

A full day on-site or remote. Great for new office setups, network overhauls, or project work.

Monthly retainer

Contact for price

Ongoing support for your business. Includes a set number of hours, priority response, and proactive monitoring. Tailored to your needs — get in touch for a quote.

* All prices are indicative and subject to VAT. Travel charges may apply for on-site visits outside Carlisle. Contact for a tailored quote.

No surprises, no hidden fees

Remote support

Time is billed in 30 minute increments with a minimum charge of £25. No callout fee. Most issues fixed in under an hour.

On-site visits

1-hour minimum (£50), plus a £20 callout fee within Carlisle. Outside Carlisle, travel is charged at £0.45/mile.

Small jobs

No job too small — but there's a fair minimum so a 5-minute fix isn't free. Drive time, setup and paperwork cost the same whether it's 20 minutes or 2 hours.

Emergency / out of hours

Available by arrangement. Rate is 1.5x the standard hourly rate. Agreed in advance — never a surprise on the invoice.

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